The Windows 7 Problem Steps Recorder helps you to record your screen, showing exactly how and when that frustrating problem you’re having is popping up. Basically, it will capture all necessary steps that leads to the issue, and put all the detailed information to a file that could be shared with your Make It Work Technician who’ll troubleshoot the issue.
To start using it, simply type psr in the search box of Windows 7 Start Menu.
Read all about it here:
http://www.guidingtech.com/4391/troubleshooting-windows-with-problem-steps-recorder/
Using the PSR
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